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Notification channels and rules

10 min · Screen: /admin/notifications · Needs: Permissions.Notifications.Manage

1. Set up e-mail sending (for e-mail channels)

Section titled “1. Set up e-mail sending (for e-mail channels)”

  1. Admin › Notifications › E-mail providers › New provider

    SMTP or Amazon SES, with the Send from address. One provider is the default.

2. Add a channel

Section titled “2. Add a channel”

  1. Channels tab › New channel, then pick the Type

  2. Fill in what that type needs

    • Email - recipients, one per line; optionally a provider other than the default.

    • Slack / Teams - the incoming webhook URL.

    • Telegram - the bot token from BotFather and the chat id or @channel.

    • Webhook - an https URL; requests carry a signed bmp.event/v1 envelope.

    • Heartbeat - a Healthchecks.io or Uptime Kuma push URL and the minutes between pings.

  3. Save, then click Send test

    A real message goes out and the result shows at once. A tested channel ticks off the first-run checklist.

3. Add a rule

Section titled “3. Add a rule”

  1. Rules tab › New rule

  2. Choose the Events and the Lowest severity

    For backup failures, Failures in a row before it alerts avoids noise from a single blip; 1 alerts at once.

  3. Choose Send to - one or more channels

  4. Optionally narrow it

    By Environments, Server tags, Plans or Servers. Empty means everything in scope.

  5. Optionally set Quiet hours

    Non-critical messages are held back during those hours, in the zone you pick. Critical ones always go out.

The heartbeat

Section titled “The heartbeat”

A Heartbeat channel pings an outside monitor every few minutes only while the platform is healthy. If the pings stop, that monitor alerts you - the one way to hear that the platform itself is down. Set the monitor’s period to match, with some grace.

Section titled “Related”