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Licensing

The Free edition needs no licence. Pro, Business, Enterprise and trial licences are activated with a licence key (XTIC-…, e-mailed when you buy or start a trial). Your licence is a small file signed by INTELLIENS INFOCOM LLP and bound to your Xtic installation; Xtic verifies the signature itself, so it never needs to ask whether a file is genuine.

  1. In Xtic, open Settings › Licence and choose Activate.
  2. Paste the licence key. Xtic sends the key and its installation identity, signed with the installation’s own key.
  3. The licence file comes back, Xtic verifies it and the paid features switch on.

A licence is active on one installation at a time. Re-activating the same installation is always free.

  1. In Xtic: Settings › Licence › Offline activation › Download activation request.
  2. In the portal at my.xtic.in: Licences › Activate offline, upload the request and download the licence file.
  3. In Xtic: upload the licence file.

Renewals for offline installations appear in the portal after payment; download the new file and upload it the same way.

Deactivate in Xtic (Settings › Licence › Deactivate), then activate on the new installation. If the old server is gone, release the licence in the portal (Licences › Move licence) — three moves a year are self-service; support can allow more. Restoring Xtic’s self-backup onto new hardware keeps its identity and needs no move.

Online installations check in about once a day. The check-in sends the licence and installation identifiers, the version and — unless you switch it off under Settings › Licence › Share usage counts — counts such as servers and verified runs. It never sends backup content, hostnames or credentials. The reply can carry an updated licence file (added servers, a renewal) or a status change.

Situation What happens
The Hub is unreachable Xtic keeps working; after 30 days without a check-in it enters grace for 30 more days
The term ends 30 days of grace with everything working and daily reminders
Grace ends The Free limits apply: 3 servers you choose keep their schedules, paid features switch off
Licence revoked (refund, chargeback) The Free limits apply at the next check-in