§ Enterprise
For regulated, air-gapped and very large estates.
Everything in Business, plus offline licensing, a perpetual option, named support and the paperwork your procurement team needs.
What Enterprise includes
Offline and air-gapped licensing
Activate with a signed request file through the portal — no outbound connection from your network.
Every Business feature
Object Lock immutability, approvals, environment policies, restore drills and the audit trail.
Support with response targets
P1 first response in 2 business hours, phone or video for P1, a named engineer.
Assisted onboarding
Install, first servers and plans, the first restore drill — with your team.
Quarterly reviews
Usage, drills, incidents and the roadmap, every quarter.
Security-review support
Questionnaires, architecture sessions and the security pack for your assessors.
Your paperwork
Custom contract terms, purchase orders, proforma invoices and bank transfer.
How it is priced
Quote-based, from ₹5,00,000 a year.
Typically from ₹5,00,000 (USD 6,000) a year including up to 75 protected servers, with every Business feature. Indian prices exclude GST.
Or perpetual, with AMC.
For Enterprise and government buyers: a perpetual licence at three times the annual subscription per server, including 12 months of updates and support, then annual maintenance at 20 % of the perpetual price from year two. Source-code escrow is available as an add-on.
Support targets
| Severity | First response |
|---|---|
| P1 — backups failing everywhere, or a production restore blocked | 2 business hours |
| P2 — a major function impaired, workaround exists | 4 business hours |
| P3 / P4 — minor issue, how-to, feature request | 1 business day |
Business hours are 09:30–18:30 IST, Monday to Friday, except Indian national holidays. The full targets for every edition are in the service levels.
Government and public sector
Buying through a tender or a PO?
We work with procurement by purchase order, proforma invoice and bank transfer, accept TDS and GST-TDS with your certificates, and support security assessments. Software and data stay on your infrastructure, under your keys.